Membership Feedback & Facility Reporting

Help Us Maintain a Safe, Well-Run, and Enjoyable Environment

This form is the primary method for submitting feedback, reporting issues, and sharing suggestions for the Swimming Hole. All submissions are reviewed and routed to the appropriate team based on category to ensure timely and appropriate action.

Please use this form for:

• • Safety concerns or incident reporting
  • Facility or maintenance issues
  • Staff or service feedback
  • Member experience input (complaints or compliments)
  • Suggestions for improvements or activities

Before submitting:

• • Provide clear, factual details (what happened, where, and when)
  • Avoid assumptions or personal conclusions
  • Use one submission per issue to ensure accurate tracking
  • For urgent safety concerns, notify on-site staff immediately before submitting this form

Access & Verification
This form is available to active members only. Submissions may be cross-referenced with membership records to maintain system integrity.

Response Expectations
While not all submissions will receive a direct reply, all are reviewed, logged, and used to guide operational decisions, improvements, and communication.